Terms & Conditions
Promise Web & Tech Solutions Co.
Last Updated: 11/1/2025
1. Overview
Promise Web & Tech Solutions Co. offers website design, VIP Day services, SEO tune-ups, and digital services tailored to small business owners.
By using this website and/or hiring Promise Web & Tech Solutions Co., you agree to these Terms & Conditions.
2. Services Provided
Promise Web & Tech Solutions Co. offers:
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Wix website design (3–4 pages)
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Website-in-a-Day builds
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SEO & technical website tune-ups
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Website copywriting (optional add-on)
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Additional design support and digital services as listed on the Services page
Services are subject to change or update at any time.
3. Payments & Deposits
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A non-refundable deposit is required to secure your project date.
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The remaining balance is due upon project completion and prior to launch.
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Payment plans may be available upon request.
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Failure to pay the final balance may result in project delays or withholding of deliverables.
4. Refund Policy
Due to the custom nature of design work, all payments — including deposits — are non-refundable.
If you need to pause your project, your payment can be credited toward a future available project date.
5. Revisions
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Projects include one round of revisions unless otherwise stated.
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Additional revisions may incur extra fees.
6. Client Responsibilities
Clients are responsible for:
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Providing content (text, photos, branding) unless copywriting is purchased
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Responding to messages in a timely manner
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Supplying accurate business information
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Approving designs and revisions within the timeline
Delays in content submission may extend project timelines.
7. Timeline
Project timelines depend on client responsiveness.
Promise Web & Tech Solutions Co. is not responsible for delays caused by incomplete content, slow communication, or client-side issues.
8. Intellectual Property
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Designs, layouts, and creative concepts created by Promise Web & Tech Solutions Co. remain the intellectual property of the designer until the final payment is made.
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After the final payment, you receive a website that you are free to edit and use for your business.
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You may NOT resell or redistribute templates or designs created for your project.
9. Website Hosting & Third-Party Platforms
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All websites are built on Wix, which requires a paid plan for publishing.
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Clients are responsible for hosting fees, domain fees, email setup, and third-party service costs.
10. Communication
Project communication will occur via email or designated project platforms provided by Promise Web & Tech Solutions Co.
11. Cancellation Policy
If you choose to cancel your project:
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Your deposit remains non-refundable
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Any completed work up to cancellation must be paid for
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Your project date will be released to another client
12. Limitation of Liability
Promise Web & Tech Solutions Co. is not liable for:
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Website traffic changes
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SEO ranking changes
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Business performance fluctuations
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Loss of data or technical issues caused by Wix or third-party platforms
13. Questions
For any questions about these Terms, contact:
promisewebtechco@gmail.com
